Welcome to Rangashaipet Brass Handicrafts. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase at rangashaipetbrasshandicrafts.com.
If you have any questions about this policy, please contact us at:
Contact Numbers:9059596491, 9553951287, 9014743930
1. Information We Collect
We may collect and process the following kinds of information:
1.1 Personal Information You Provide
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Name
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Email address
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Shipping address
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Phone number
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Payment information (e.g. card details) — note: we do not store full card data on our servers if using third-party payment gateways
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Order history, purchase details
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Communication history (e.g. email correspondence, chat, support requests)
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Optional information you choose to provide (e.g. reviews, preferences)
1.2 Automatically Collected Information
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IP address
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Browser type and version
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Device type and operating system
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Pages visited, time and duration, clickstream data
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Referring pages / URLs
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Cookies and similar tracking technologies (see below)
1.3 Information from Third Parties / Partners
We may receive information from service providers (e.g. payment processors, shipping partners, analytics providers) to help us serve you, fulfill orders or improve the site.
2. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to collect usage data and improve your experience.
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Essential / Strictly necessary cookies — required for site functionality (shopping cart, login, security)
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Performance / Analytics cookies — help us understand site usage (e.g. Google Analytics)
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Functional cookies — to remember preferences (language, region)
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Marketing / Advertising cookies — to deliver relevant offers or advertisements
You can manage or disable cookies through your browser settings. However, disabling many cookies may impact site features or functionality.
3. How We Use Your Information
We use your data for the following purposes:
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To process and fulfill your orders (including shipping, billing, returns)
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To communicate with you (order updates, customer service, newsletters)
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To improve and personalize your browsing experience
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To analyze site usage and trends
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To detect, prevent, and address technical issues and fraud
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For marketing and promotional purposes (only if you opt in)
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For legal and compliance reasons
We will only use your personal information for the purposes stated in this policy unless otherwise disclosed to you at the point of collection or with your consent.
4. Disclosure of Your Information
We may share your personal information in the following ways:
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Service providers — to third parties providing payment, shipping, analytics, customer support, automation, email marketing, etc.
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Legal obligations — if required by law, a court order, or to protect rights, safety, or security
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Business transfers — in connection with a merger, acquisition, sale of assets, or financing
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Aggregated / anonymized data — which cannot identify you personally
We will not sell, rent, or lease your personal information to third parties for their direct marketing unless you explicitly agree.
5. Data Storage & Security
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We implement security measures (encryption, access controls, secure servers) to protect your data against unauthorized access, alteration, disclosure, or destruction.
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Payment processing is handled via secure and PCI-compliant payment gateways.
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While we strive for security, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. When no longer needed, we will securely delete or anonymize your data.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
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To access, correct, update, or delete personal data we hold about you
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To object or restrict processing of your data
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To withdraw consent (where processing is based on consent)
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To opt out of marketing emails
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To request data portability (transfer of your data)
To exercise any of these rights, please contact us at [contact email]. We may ask for verification before acting on your request.
8. Third-Party Links & Tools
Our website may contain links to external sites, plug-ins, or third-party functionality (e.g. social media, embedded videos). These third parties have their own privacy policies and practices, and we are not responsible for their actions.
9. Children’s Privacy
Our site is not intended for children under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect or store personal data from children under that age. If you believe we have collected such data, please contact us so we can remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes were made. We encourage you to review this policy periodically. Continued use of the website after changes indicates acceptance.
11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our data practices, contact us at:
Address: Office: 9-11-390, Rangasaipet (V), Khila Warangal, Telangana-506005, India.
Permanently Residing at H.N. 20-2-95/A, Padmashali Street, West Fort, Warangal, Telangana-506005, India